The Not-For-Profit Difference

When you are searching for an aging-services provider, what matters most is that the direct caregiver is competent and compassionate. This is hard to figure out from a short visit, but one way to help improve your chances of choosing a quality provider is to choose one that is not-for-profit. In nursing home care, numerous studies show that quality is better and staffing ratios are higher in not-for- profit organization. In assisted living, home health, adult day and other aging services, not-for-profit providers offer a commitment to quality that stems from a mission of service and a history of compassion. Here's what not-for-profit providers offer:

Values-Driven Management
Not-for-profit providers manage their margin to achieve the mission. Quality is the barometer for their work, not earnings. Many not-for-profits grew out of local religious and civic groups and their managers are part of those organizations. They are not driven by a desire to increase profits for owners or stock prices for shareholders. All proceeds are reinvested in rewarding staff, improving facilities and fulfilling their missions.

Community Oversight
All not-for-profit providers are accountable to a board of directors, whose members volunteer their time and talent, to assure quality services and management. Finances are open for inspection and volunteers help keep management aware of changing community needs and perceptions.

Committed Staffing & Commitment to Staff
We all want a compassionate, knowledgeable and committed person taking care of our loved one. And we want to know that our caregivers are receiving a decent wage and important benefits for the hard work they do. Not- for-profit organizations know that, and invest their resources to make that a reality for every person they serve. Research shows that these providers hire more direct workers, provide better benefits packages, offer them more educational opportunities and evaluate their satisfaction more than their counterparts. And that's what makes for great care and great caring.

Stability
Long-term care involves creating lasting relationships. Many not-for-profit providers have been in their communities for decades and offer the stability that will give you peace of mind. The groups are less likely to sell or close because of economic fluctuations.

Four elements; numerous examples; one clear difference: people before profits.

Aging Services: The Not-for-Profit Difference
This brochure succinctly explains how not- for-profit organizations stand the test of time and provide high quality care and services to older adults every day.

LeadingAge Iowa · 11001 Aurora Ave., Urbandale, IA 50322 · 515-440-4630 · info@leadingageiowa.org
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