The purpose of this course is to provide a high-level overview of the primary functions of the director of nursing. The director of nursing provides administrative leadership and works with staff on many levels including human resource functions as well as mentorship, growth and development and scheduling. In addition, the director of nursing utilizes strong critical thinking and clinical skills to provide the highest quality of care and quality of life to the resident population and has a strong knowledge of the regulatory requirements at the state and federal level. Lastly, the director of nursing is on the forefront of customer service and recognizes the significance that customer service plays not only in patient and family satisfaction, but in the representation of the facility within the community.
This course is designed for the novice director of nursing as well as aspiring directors of nursing and nurse leaders within the organization, and has been updated with the most recent regulatory expectations and information. Join us as we celebrate your biggest accomplishments and identify solutions to your greatest barriers to success in your DON role.
8:30 a.m. – 9:00 a.m. Registration/Check-In
Contact LeadingAge Iowa at 515.440.4630 with any questions.
Aurora Training Center
11159 Aurora Ave.
Urbandale, IA 50322