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Workforce Toolkit – Principle 3 – Leveraging an Organizations Mission, Vision and Values

The LeadingAge Workforce Toolkit is a member-only benefit providing members with tools and resources that will foster a culture of team member engagement—resulting in increased staff retention and improved workplace productivity. This toolkit is based on quality improvement and performance excellence principles and is broken up in five different principles.

Principle 3 – Leveraging and Organizations, Mission, Vision and Values gives you the tools to introduce one of the most important aspects of working at a non-profit, the mission, vision, and values of an organization.

There are various perspectives to how an organization should structure their mission, vision and values statements. Generally, mission, vision, and value statements are valuable to team member engagement and retention initiatives because they help develop a sense of job satisfaction. These statements give perspective to what a team member is doing, how they are to do it and why they are doing it.

For team members to understand and feel engaged with an organization’s mission, vision, and values, organizations have to do more than just print the statements in team member handbooks, post the values on the wall, or reference them on a webpage. Organizations should have structured activities that allow team members to explore the meaning and application of these statements to their everyday job tasks. Soliciting feedback from team members is also important, as it will assess the presence of the values in daily interactions.

Having a mission, vision, and values statement is important because it drives loyalty across generations, provides strategic alignment, and adds clarity to a team member’s work. Keeping mission, vision, and values front and center for managers, team members, and customers will most certainly improve performance and results.

To review the member only tools and content, click here.



Careers that Love You Back – Last Call

LAI is creating social media content to promote the reasons why aging services is a rewarding profession. Our goal is to partner with members to share content that will help attract staff to the profession.

"Careers that Love You Back” asks LAI members to capture short video clips of their staff talking about why they love working with older Iowans. The goal of these stories is to create a variety of videos that promote not only the rewards of working in aging services but also the different types of opportunities from direct care to dietary, culinary, wellness, administration, wellness, activities and more.  

LAI will edit the videos.  The ask from members is short clips (less than 2 minutes) of high-quality video which we will edit and feature in social media videos. If your community is interested in participating in the “Careers that Love You Back” campaign, please contact Dawn Balderand Matt Blake. We will provide you with details and tips for the videos.

If you have volunteered to participate, please work on providing the video content in the upcoming weeks. If you have not volunteered yet, please do so. We hope to start editing the videos during September.


Falls Management & Prevention Workshop

LAI has a full-day, interactive Falls Management Workshop scheduled on September 26. Falls statistics and what that means to your organization, intrinsic/extrinsic fall risk factors, root cause analysis, the impact of cognition on falls and fall risk and the development of individualized interventions based on IDT assessments will be discussed. Case studies, problem solving, and best practices will be shared. Our speaker, Judy, Freyermuth, presented a falls workshop in 2018 and attendees raved about her:

~ “Judy was awesome! She gave us some great new ideas and a different perspective when looking at fall interventions.”
~ “Highly recommend the conference.”
~ “I felt Judy knew what she was talking about and had a good way of keeping everyone’s attention.”
~ “It was a THRILL to listen to someone who actually had firsthand knowledge and experience. Her whole presentation was awesome.”

Click here to register now!


What If We Developed Our Leaders?

The 2019 Fall Leadership Conference, What If, tackles key leadership development topics.  Have a team member new to management or proving to be an emerging leader?  Ready to take a deeper look at your own leadership style?  Interested in the Emerge Leadership Academy but cannot commit to the 9-month program right now?  This year’s Fall Leadership Conference has you covered!

Leveraging their years of experience and training, Dr. Matthew Mitchell, Chick Herbert, and Gary Jones will present in the leadership development track.  They will cover critical topics like resilience, building teams, managing effective teams, avoiding HR landmines, personal brand and self-awareness, and successfully navigating conflict.  The sessions will help develop attendees’ networks and give leaders a boost and tools to take back to their teams.

When you think of this year’s Fall Leadership Conference, broaden your view of who may benefit from attending.  There are many sessions to help broaden one’s perspective and grow as a professional in the field.  Come ready to learn, network with your peers, and be inspired by the excitement of the Emerge Leadership Academy graduates and the 2019 LAI award winners.

Online registration ends on Friday, September 6.  After this deadline, registrations will be accepted by phone or onsite at both days of the conference only at an additional fee.

For complete conference details, go to


2019 Innovative Nonprofit Retention Strategies

In order to achieve stability, nonprofits need to build and reinforce the steadfast support of a dedicated staff. Discover how to withstand the ravages of financial, strategic and geopolitical uncertainties by overcoming retention barriers such as economic competition from other employers. 

For a limited time, you can download UST's eBook to discover the top 5 strategies to employee engagement practices that help to foster a desirable workplace. You'll also learn about: 

  • Compensation benchmarking tactics 
  • Creative benefit options 
  • Employee engagement initiatives

This e-book will help you to sustain your organization's workforce and remain competitive in today's ever evolving employee marketplace. Download your complimentary copy today.

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