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Event Overview
Registration Information
Faculty Biographies
Continuing Education

This is the third part of the seven-part virtual management training series. You have the option to register for this single webinar or you can register for the entire seven-part webinar series by clicking here for the best value.

February 13, 2024 at 11 a.m.-12 p.m.: Conflict Resolution
How to mediate conflicts and successfully work through differences.
In every organization there is internal competition, department silos, and interpersonal conflict. In this session, you will learn a practical approach to conflict management so you can be a ‘bridgebuilder’ and create a workplace where everyone is working together.

  • Explain the right mindset to avoid conflict.
  • List constructive and destructive conflict behaviors.
  • Identify the 4 stages of the conflict resolution process, and describe 5 effective approaches to conflict management.
  • Explain the conflict mediation process between two co-workers or between two groups.

Who Should Attend
Anyone that manages people or that is preparing to manage people in the near future can benefit from this series.

Click here for a printer friendly PDF of the event.

For questions contact:   Dawn Balder
[email protected]
515-440-4630